Zendesk CX Trends 2023 Tip #4: Arm your agents with soft skills

Are you empowering your agents with the skills they need to provide impeccable customer service? Learn how in today’s Zendesk CX Trends Quick Tip:

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With 75% of leaders striving to make customer service feel more conversational, it’s time to start measuring success in a new way.

Get ready to train your customer service reps in the soft skills that will create satisfying, personalized experiences for your customers.

Download the report to find out more about the latest customer service trends and how you can stay ahead of the game.

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