Elevate 2024: Unveiling Guest Experience – Trends & Strategy | Shiji Buzz: Episode 16

Join us for an insightful webinar hosted by Shiji and Booking.com, featuring a special guest from Iberostar Hotels & Resorts. We’ll be discussing the latest trends and strategies to elevate guest experiences in 2024 and beyond: from leveraging F&B revenue to meeting sustainability expectations. Our expert speakers will provide valuable insights backed by data and real-world examples.

In our discussion, we’ll explore:

Guest experience trends for 2023 and 2024
Importance of guest reviews
The growth of F&B revenue
Sustainability’s impact on guest experience, featuring Iberostar